
Reviews (3)
Simon Wilson
Nov 30, 2021
Dawn Thompson
Oct 31, 2021
Awful experience. Thought i was dealing with a local reputable company and saved up to be able to afford one of their sofas. It is so uncomfortable i literally cannot bare sitting on it. It hurts me its so firm. i thought i would get good customer service to resolve my issue as was promised when i purchased. However i was ignored and shouted at down the ohone.
At one point i was told they dont guarantee comfort.? They knew i had a hip disability and advised me accordingly. However other people have sat on my sofa and cannot believe how bad it is. its like sitting on a rock. the proportions are all wrong. to deep to sit upright but no lower back support. its so uncomfortable. its over a year now and i am looking to replace all the cushions with another company.
Maybe this company are fine if nothing goes wrong but when it does Wow. The rudeness and disrespect is astounding. I have never been shouted at and treated the way they treated me. A very expensive mistake that i wont make again. please think before you buy from this company. i would hate anyone to go through what I have.
At one point i was told they dont guarantee comfort.? They knew i had a hip disability and advised me accordingly. However other people have sat on my sofa and cannot believe how bad it is. its like sitting on a rock. the proportions are all wrong. to deep to sit upright but no lower back support. its so uncomfortable. its over a year now and i am looking to replace all the cushions with another company.
Maybe this company are fine if nothing goes wrong but when it does Wow. The rudeness and disrespect is astounding. I have never been shouted at and treated the way they treated me. A very expensive mistake that i wont make again. please think before you buy from this company. i would hate anyone to go through what I have.
Charles Brookson
Aug 19, 2021